Privacy Policy

Privacy Policy

This Privacy Policy (the “Policy”) covers how FreightWatch International collects and treats information received via its website. This policy does not apply to the practices of companies that FreightWatch does not own or control, or to people that FreightWatch does not employ or manage. In addition, certain FreightWatch associated companies have their own privacy statements which can be reviewed on those respective sites. FreightWatch is committed to protecting your privacy, and when you provide information to us as described below, please understand that we will use such information as described in this Policy. We encourage you to read the entire Policy.

Information Collection

FreightWatch International may, from time to time, ask you to submit certain information to us, whether through a registration form or otherwise in connection with your use of our products or services. When requesting this information, we will ask you to give us contact information, such as your name, company name, company address, phone number, and e-mail address, and computer software information, such as operating system type, operating system version and operating system language. We may also ask you for additional information such as application type and relevant industry. FreightWatch may also collect other identifiable information about you when you communicate with us for support and billing, send us e-mails, respond to our surveys or e-mails, register for information, register with the FreightWatch Supply Chain Intelligence Center, or obtain our services.

Information Use

FreightWatch International uses this information to provide you with enhanced levels of technical support and to alert you to product updates, special offers, promotions and updated information regarding new services or programs available from FreightWatch. This information also helps FreightWatch create and publish Website content most relevant to you.

Disclosures of your Information

The information we collect is not disclosed to anyone except FreightWatch International personnel who need the information for customer service purposes, such as responding to a request for assistance or information. We will not disclose any of your personally identifiable information without first obtaining your consent, except when required by law.

Aggregate Information

FreightWatch International may from time to time share aggregate (non-personally identifiable) information (for example, the number of customers in a specific industry) for internal and external marketing purposes.

Business Transitions

In the event FreightWatch International goes through a business transition, such as a merger, acquisition, or other similar type of transaction, your information will, in most instances, be part of the assets transferred. Aggregate information may also be transferred in connection with a business transition.

Cookies

Cookies are small files stored on a visitor’s computer hard drive to simplify and improve the user’s Website experience. FreightWatch International does not store your name or other personal information in cookies.

However, FreightWatch International reserves the right to modify its Cookie Policy. FreightWatch and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the FreightWatch website. Google does provide opt-out options which are explained on its website.

Periodic visits should be made to the FreightWatch Privacy Policy Page to learn whether FreightWatch has changed its Cookie Policy. 

Security

FreightWatch International takes reasonable security precautions to protect our subscribers’ personally identifiable information that we collect on the Website from unauthorized access, use, and disclosure. However, FreightWatch cannot guarantee that our security precautions will prevent every unauthorized attempt to access, use, or disclose your personally identifiable information.

Correcting and Accessing Information

If your personally identifiable information changes, if you wish to confirm the accuracy of your personally identifiable information, or if you no longer want to use our software, please contact Client Services at customersupport@freightwatchintl.com

Links

FreightWatch International’s web site may contain links to other sites. Please be aware that FreightWatch is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Contact Information

If you have any questions or suggestions regarding this Policy, or wish to contact us about your personal information, please contact Client Services at customersupport@freightwatchintl.com 

Changes to this Policy

If we decide to change this Policy, we will post a notice on the Website.

Last revised: January 13, 2014