For information about a customer account or a billing inquiry, please contact FreightWatch International Customer Support at +1 (512) 532-0120 or

FreightWatch International Technical Support is dedicated to resolving issues that may arise concerning your device or operation of the FWTracks software platform. Technical Support can be reached by telephone, email or through the support tab in the FWTracks platform. Whenever possible, the inclusion of the ESN/IMEI printed on the device label will greatly assist in bring your issue to resolution.

Operating hours are 8 a.m. to 5 p.m. (Central)
Phone: +1.512.279.2522
FWTracks login:

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